{"xsrfToken":"c9b7f3fd0bdd3b21c0c4c9b3b577e12c05768cb3_lout","branding":{"id":"3","key":"apit","name":"APIT","portalBaseUrl":"/servicedesk/customer/portal/3","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/3/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#416928","headerLinkHoverBGColor":"#416928","headerBadgeColor":"#416928"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/686638c4-cf7b-41e5-ba2b-7bf0447e14af/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZjdkOTQ3Yi1jMmYxLTQ5ZWQtYWYyZC1jZWRiZWFhYTVkMWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjY4NjYzOGM0LWNmN2ItNDFlNS1iYTJiLTdiZjA0NDdlMTRhZiI6WyJyZWFkIl19LCJleHAiOjE3NDQ2MTYwMzIsIm5iZiI6MTc0NDYxNTQzMn0._6MmbQyOWs7IOS_Nz4Ls-cSukX2A6_Wtg-6Slu4WGhc&client=6f7d947b-c2f1-49ed-af2d-cedbeaaa5d1a&mode=fit","logoId":"686638c4-cf7b-41e5-ba2b-7bf0447e14af","isLogoAvailable":true,"helpCenterTitle":"Welcome to the APIT Partner Center","sharedPortalName":"APIT Partner Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"hu-HU":{"helpCenterTitle":"Üdvözöljük az APIT Partner Központ oldalon","sharedPortalName":"APIT Partner Központ","localeDisplayName":"Hungarian (Hungary)"},"en-US":{"helpCenterTitle":"Welcome to the APIT Partner Center","sharedPortalName":"APIT Partner Center","localeDisplayName":"English (United States)"},"zh-CN":{"helpCenterTitle":"欢迎使用合作伙伴中心","sharedPortalName":"APIT合作伙伴中心","localeDisplayName":"Chinese (China)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d2da0a1f-9bf8-47f4-9937-6de5f134f9e1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZjdkOTQ3Yi1jMmYxLTQ5ZWQtYWYyZC1jZWRiZWFhYTVkMWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQyZGEwYTFmLTliZjgtNDdmNC05OTM3LTZkZTVmMTM0ZjllMSI6WyJyZWFkIl19LCJleHAiOjE3NDQ2MTYwMzIsIm5iZiI6MTc0NDYxNTQzMn0.dGPaHe5IgX0ZQv32FAu7LcbYyVukmivR7-PIGCoL_jc&client=6f7d947b-c2f1-49ed-af2d-cedbeaaa5d1a&height=300&mode=fit","bannerMediaApiFileId":"d2da0a1f-9bf8-47f4-9937-6de5f134f9e1","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"3","key":"apit","projectId":10002,"serviceDeskId":3,"name":"APIT","description":"<p>Welcome! You can raise a request for apit using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/3","reqTypes":[{"id":"50","name":"Questions related to licenses and billing","descriptionHtml":"","callToAction":"Questions related to licenses and billing","introHtml":"<p>If you have any questions regarding licenses or billing, please select this option.</p>","icon":10536,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[18,16],"key":""},{"id":"49","name":"Requesting pricing information","descriptionHtml":"","callToAction":"Requesting pricing information","introHtml":"<p>Do you need pricing information for a product or service? You can submit your request here.</p>","icon":10536,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[18,11,16],"key":""},{"id":"55","name":"Esemény kérése","descriptionHtml":"","callToAction":"Esemény kérése","introHtml":"<p>Küldj be egy kérést, hogy segítséget kapj a közelgő eseményed megtervezéséhez.</p>","icon":10546,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10546","groups":[17],"key":""},{"id":"42","name":"Fix an account problem","descriptionHtml":"","callToAction":"Fix an account problem","introHtml":"<p>Having trouble accessing certain websites or systems? We'll help you out.</p>","icon":10518,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10518","groups":[13],"key":""},{"id":"33","name":"Get IT help","descriptionHtml":"","callToAction":"Get IT help","introHtml":"<p>Get assistance for general IT problems and questions.</p>","icon":10541,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[12,11],"key":""},{"id":"54","name":"Jelentés vagy adatelemzés kérelmezése","descriptionHtml":"","callToAction":"Jelentés vagy adatelemzés kérelmezése","introHtml":"<p>Segítségre van szükséged egy jelentéssel vagy adatelemzéssel kapcsolatban? Itt küldheted be a kérelmedet.</p>","icon":10526,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[15],"key":""},{"id":"56","name":"Karbantartási ügy jelentése","descriptionHtml":"","callToAction":"Karbantartási ügy jelentése","introHtml":"<p>Naplózhatsz egy olyan karbantartási problémát, amely a figyelmünket igényli.</p>","icon":10520,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[17],"key":""},{"id":"57","name":"Kivitelezés kérése","descriptionHtml":"","callToAction":"Kivitelezés kérése","introHtml":"<p>Küldj be egy kérést, hogy segítséget kapj a kivitelezési munka megtervezéséhez.</p>","icon":10520,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[17],"key":""},{"id":"58","name":"Kérdések az értékesítési csapathoz","descriptionHtml":"","callToAction":"Kérdések az értékesítési csapathoz","introHtml":"<p>Kérdésed van rendeléssel kapcsolatban? Itt küldheted be.</p>","icon":10549,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[18],"key":""},{"id":"43","name":"Get a guest wifi account","descriptionHtml":"","callToAction":"Get a guest wifi account","introHtml":"<p>Raise a request to ask for temp wifi access for guests.</p>","icon":10519,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10519","groups":[13],"key":""},{"id":"38","name":"Report broken hardware","descriptionHtml":"","callToAction":"Report broken hardware","introHtml":"<p>Report hardware that might be faulty or broken e.g. a broken computer screen or a damaged server.</p>","icon":10512,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10512","groups":[12,11,15],"key":""},{"id":"39","name":"Request a change","descriptionHtml":"","callToAction":"Request a change","introHtml":"<p>For example, upgrade a server (VPN) or an application (Jira).</p>","icon":10528,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10528","groups":[14,15],"key":""},{"id":"45","name":"Request admin access","descriptionHtml":"","callToAction":"Request admin access","introHtml":"<p>For example, if you need to administer Jira.</p>","icon":10513,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10513","groups":[13],"key":""},{"id":"37","name":"Report a system problem","descriptionHtml":"","callToAction":"Report a system problem","introHtml":"<p>Let us know if something isn't working properly and we'll aim to get it back up and running quickly.</p>","icon":10521,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10521","groups":[11,14,15],"key":""},{"id":"51","name":"Requesting a design project","descriptionHtml":"","callToAction":"Requesting a design project","introHtml":"<p>Do you need design assistance for a project, campaign, or event? You can submit your request here.</p>","icon":10535,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[16],"key":""},{"id":"44","name":"Set up VPN to the office","descriptionHtml":"","callToAction":"Set up VPN to the office","introHtml":"<p>Want to access work stuff from outside? Let us know.</p>","icon":10526,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10526","groups":[13],"key":""},{"id":"52","name":"General interest","descriptionHtml":"","callToAction":"General interest","introHtml":"<p>Do you have questions? You can submit it here.</p>","icon":10549,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[18,11,16],"key":""},{"id":"34","name":"Request a new account","descriptionHtml":"","callToAction":"Request a new account","introHtml":"<p>Request a new account for a system.</p>","icon":10517,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10517","groups":[11,13],"key":""},{"id":"48","name":"Request new hardware","descriptionHtml":"","callToAction":"Request new hardware","introHtml":"<p>For example, a new mouse or monitor.</p>","icon":10550,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[12,17],"key":""},{"id":"36","name":"New mobile device","descriptionHtml":"","callToAction":"New mobile device","introHtml":"<p>Need a mobile phone or time for replacement? Let us know.</p>","icon":10534,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10534","groups":[12],"key":""},{"id":"46","name":"Onboard new employees","descriptionHtml":"","callToAction":"Onboard new employees","introHtml":"<p>Request access for new employees.</p>","icon":10516,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10516","groups":[13],"key":""},{"id":"47","name":"Request new software","descriptionHtml":"","callToAction":"Request new software","introHtml":"<p>If you need a software license, raise a request here.</p>","icon":10547,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10547","groups":[12,14],"key":""},{"id":"35","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"41","name":"Create a post-incident review","descriptionHtml":"","callToAction":"Create a post-incident review","introHtml":"<p>Document and share learnings from an incident so that it doesn't happen again</p>","icon":10523,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10523","groups":[],"key":""},{"id":"40","name":"Investigate a problem","descriptionHtml":"","callToAction":"Investigate a problem","introHtml":"<p>Create a problem to track the cause of one or more incidents.</p>","icon":10520,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""},{"id":"53","name":"Tervezési kérdések","descriptionHtml":"","callToAction":"Tervezési kérdések","introHtml":"<p>Kérdésed van a tervezőcsapathoz? Itt küldheted be.</p>","icon":10549,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"Common Requests"},{"id":12,"name":"Computers"},{"id":13,"name":"Logins and Accounts"},{"id":14,"name":"Applications"},{"id":15,"name":"Servers and Infrastructure"},{"id":16,"name":"Services, Request for Quotation"},{"id":17,"name":"Létesítmény üzemeletetés"},{"id":18,"name":"PartnerShop"}],"orderMapping":{"16":[50,49,51,52],"11":[33,38,37,34,49,52],"15":[54,39,38,37],"17":[57,56,55,48],"13":[34,42,46,43,45,44],"14":[47,39,37],"18":[58,52,50,49],"12":[33,38,48,36,47]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"APIT","userLanguageHeader":"Help Center","userLanguageMessageWiki":"<p>We continuously support our partners, including in the execution of IT procurements, the design and operation of local and cloud infrastructures, and the supervision of IT systems.</p>","defaultLanguageHeader":"Partner portál - Helpdesk és Súgóközpont","defaultLanguageMessage":"Folyamatosan támogatjuk Partnereinket, többek között informatikai beszerzések lebonyolításában, helyi és felhős infrastruktúrák tervezésében, üzemeltetésében, IT rendszerek felügyletében.","defaultLanguageDisplayName":"Hungarian (Hungary)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZjdkOTQ3Yi1jMmYxLTQ5ZWQtYWYyZC1jZWRiZWFhYTVkMWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ2MTY2MzIsIm5iZiI6MTc0NDYxNTQzMn0.FW_K2dM8ba1cfZvD0BRfXlf_BX1fnqnvTjmo1lnC5yQ","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"6f7d947b-c2f1-49ed-af2d-cedbeaaa5d1a","tokenDurationInMins":20}},"reqCreate":{"id":52,"projectId":10002,"form":{"name":"General interest","descriptionHtml":"","callToAction":"General interest","intro":"<p>Do you have questions? You can submit it here.</p>","instructions":"","icon":10549,"iconUrl":"https://apit.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"What is your question or general request?","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/3/create/52","requestValidateBaseUrl":"/servicedesk/customer/portal/3/validate/52","calendarParams":{"firstDay":0,"date":"2025-04-14T09:23:53+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ZjdkOTQ3Yi1jMmYxLTQ5ZWQtYWYyZC1jZWRiZWFhYTVkMWEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQ2MTY2MzMsIm5iZiI6MTc0NDYxNTQzM30.4XyKxnc_JBXY9gg_I4CgMMAAg4BlaqkxH9J-x7B6I44","targetCollection":"upload-project-10002","endpointUrl":"https://api.media.atlassian.com","clientId":"6f7d947b-c2f1-49ed-af2d-cedbeaaa5d1a","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=apit","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c9b7f3fd0bdd3b21c0c4c9b3b577e12c05768cb3_lout","baseUrl":"https://apit.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://apit.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"6f7d947b-c2f1-49ed-af2d-cedbeaaa5d1a","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8978d1bd4f024140bf2de04d7f11171f","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}